Your Bespoke Journey

Commission a customised design or bespoke piece of jewellery, tailored especially to you. Whether you are looking for wedding bands, an engagement ring, anniversary jewellery, or simply a unique piece to treasure, we would love to help you create something special.

You may be interested in a variation of an existing design, or something completely bespoke, based on the brand aesthetic. You may also have sentimental jewellery you would like remodelled.

Read on to discover how the process works.

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CUSTOMISATION vs BESPOKE

Every piece in the collection can be customised with a preferred type, colour or size of stone and preferred precious metal alloy. For instance, you may want Ellis to source a sapphire for an engagement ring design that you have seen on Ellis website, or you may want a wedding ring made in white gold.

Our main collection is made in 14 carat (585) yellow gold. All pieces can be made to order in the following metals; 18ct gold, platinum or palladium. Every piece can also be made in 14ct or 18ct white gold or rose gold.

Pricing for customising existing designs will depend on the design, and the level of complexity of customisation. As a guide, we recommend reviewing Ellis' existing prices as customisation will be based on these.

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BESPOKE

When we talk about bespoke, we mean a completely unique piece - perhaps a hybrid of several designs you have seen online, or something completely new, within the brand aesthetic.

Please note we have a minimum spend of £5000 for completely bespoke designs, due to the extra care and time Ellis dedicates to bespoke projects.

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REWORKING HEIRLOOM JEWELLERY

We are more than happy to rework heirloom pieces of jewellery which you no longer wear into something you love, within the Ellis Mhairi Cameron aesthetic. In terms of pricing, we always recommend remodelling if it is a very sentimental piece, as this is a more labour intensive process, so the pricing may be similar to pieces that are currently in stock. As each piece of heirloom jewellery is unique, please email hello@ellismhairicameron to discuss the pieces you have, and how you would like them reworked.

We offer the below guidelines |

Remodelling Earrings, Bracelets & Pendant Necklaces: From £2000

Remodelling Rings: From £2500

We do also offer a trade in service, where if you have unwanted pieces of solid gold jewellery, these can be traded in for market value credit to be spent on pieces from the collection, or to be put towards a custom project - please email to discuss. We can arrange for collection of your jewellery and our insurance will cover your jewels while they are in our possession. We recommend having your stone/s appraised prior to leaving for re-setting. This will ensure that the insurance covers at its accurate value.

Please contact hello@ellismhairicameron.com and we can talk you through the remodelling process.

START YOUR JOURNEY

Decided from the options above? Read on to learn more on the process.

1. GET IN TOUCH / BOOK A CONSULTATION

Once you have an idea in mind, email hello@ellismhairicameron.com to discuss your ideas. You may already have a clear idea of design; it may be a variation of pieces you have seen on the website, or an entirely new piece within the Ellis Mhairi Cameron aesthetic.

In your email please let us know design parameters such as:

Your Design – Would you like earrings, a necklace, a ring?
Metal Colour & Stones – Our main collection is yellow gold and diamonds, but bespoke pieces can be made from platinum, white gold, rose gold or palladium, as well as various gemstones.
Deadlines – Do you need your design for a particular deadline, such as your wedding?
Budget – Do you have a particular budget for your designs?

If you have a clear idea of what you would like, appointments aren’t always necessary as emails / phone calls may give enough details for you, but appointments are always welcome if it would help visualise your ideas.

If you would like to book a face to face or online appointment, appointments are available to book in person at Ellis' London studio, online via Facetime, Zoom or by phone.

During your consultation, Ellis can discuss with you your ideas, potential designs, your budget, deadlines, and any additional information required to create your bespoke jewellery.

STONE SOURCING

We carry a broad range of different diamonds in stock - click to see examples here. If however you require a specific cut or colour of diamond or specific gemstones to be sourced for your appointment to view, we ask for a Diamond / Gemstone Sourcing Fee (£250). This is then deducted from your final bespoke fee.

2. FINALISING YOUR DESIGN

Following your consultation, you will be sent through a design brief of what we have discussed including design, pricing, lead time and any other details needed.

When you are happy to move forward, the next stage is deposit payment.

3. PAYMENT

For bespoke and customised orders, we require a 50% fee of the total amount due, as confirmation of your order, before production can begin. This fee is non-refundable. At this point you will be committed to purchase and the order cannot be cancelled. The remainder will then need to be paid in full before collection or dispatch of the order. If you would like to see photos of the process, we can also record this for you.

4. TIMESCALE

Depending on the nature of the work, bespoke pieces normally take between 8 - 14 weeks to produce. During busier times, such as the lead up to Christmas, this timescale may be longer, so please get in touch with as much advance notice as possible.

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ENGRAVING SERVICE

We also offer an engraving service if you would like your jewellery engraved with a personal message. Please email to discuss your engraving and we will contact you with finer details including font options and pricing.